VICTORIA LOCKDOWN UPDATE
The lockdown in Victoria is ongoing and we are unable to offer general grooming services. Only mobile groomers are able to offer general pet grooming (outdoor only).
However, we are able to offer welfare grooms under the new lockdown rules where a failure to provide these services would create an animal welfare issue for the pet and no other options for resolving that welfare issue are available. Welfare Grooming is to take place at an Authorised Provider (pet stores are authorised providers) and you must live within 10km of our store.
The RSPCA Victoria and the Australian Veterinary Association have provided the following guidelines for when welfare grooming is necessary:
1. Any dogs that have severe matting around the eyes, ears, sanitary areas or paws or matts that limit mobility.
2. Any dogs with a coat that requires regular grooming to keep the dog healthy and happy before their coat is causing physical pain, including curly coat breeds (e.g. poodles) or combination coat breeds (e.g. maltese, king charles cavaliers).
Due to demand we are not currently taking new customers. Existing customers can message us by replying to their previous appointment reminders.