We ship all of our orders from Melbourne using Australia Post. We get most orders out the same day and delivery with AusPost is usually 2-6 days nationwide.
$4.95 Flat Rate Shipping - low $4.95 nationwide standard shipping with Australia Post.
Free Shipping Over $50 - free nationwide standard shipping on all orders over $50.
Can't wait? - we've got an Express Post option available at checkout for a flat rate of $15.00.
Any item can returned within 14 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
With all returns and refunds, each issue will be taken on case by case and the outcome is ultimately at The Pet Project's discretion. When placing orders on our store, please order your items carefully and feel free to contact us for advice prior to making a purchase.
Please see our full returns and refunds policy here.
Established in 2017, The Pet Project was inspired by Mia, the fluffy Maltese Shih Tzu and her search for stylish dog products. The big pet stores were full of bland, neon-coloured and poorly designed products.
In opening our first store in Carlisle Street, Balaclava, we foraged our vast country to find its best makers, producers, artisans and creators.
And, we stocked the store full of great products, grown, designed or made right here in Australia, from locals who adore their fur-babies as much as we do, as well as all the staples you'd expect from your local pet store.
Our mission is to become the home of quality and stylish pet products sourced from real people with a passion for unique, local products to reward our pet's unconditional love.