FAQ

While some of our furry friends will eat anything and everything given the chance, some dogs can develop allergies and get upset stomachs from treats that contain too many ingredients.

Our dogs’ ancestors consumed just one protein source each meal, so our Natural Treats range aims to mimic the natural feeding experience by offering a single source of protein.

A limited-ingredient but balanced diet can assist dogs with food sensitivities and other indications.

For a longer lasting chew, we would recommend any of our dental chews, including Roo Tail Tips, Spare Ribs, Kangaroo Tendon and dried bones.

Absolutely. We understand that many dogs develop sensitivities as they age. Our treats are formulated with limited or single ingredients and are free from common fillers like glycerine, corn, wheat, and soy.

We recommend starting with a single protein treat that you know is most gentle and digestable for your pup.

One of the biggest advantages of dehydrated treats is that it's highly nutritious. Dehydrated treats retain many of their original nutrients thanks to the low-heat drying process used to make them.

This means that your dog will be getting all the vitamins, minerals, and other nutrients they need to stay healthy and strong.

Transparency is our priority. 100% of our treats are sourced in Australia, from Queensland, Tasmania, South Australia to our cookies baked in Melbourne to meet human-grade food safety standards.

We highly recommend our freeze dried treat range. These have been a hit with customers with cats.

Vets recommend at around the age of 8 weeks, you can consider introducing a treat to your puppy, ideally, this should be a simple treat with one or just a few ingredients.

Starting with softer treats that have no more than three ingredients can help ease them into the new dietary addition without overwhelming their delicate digestive system.

Yes! We offer a variety of textures. While our air dried range has a satisfying crunch, our freeze dried treats are a softer morsel, ideal for older dogs or those with missing teeth who still deserve a delicious reward.

We know how important it is to maintain a healthy weight for joint health. The approximate calories for each treat are contained on their product pages.

Most of our treats are designed to be easily broken into smaller pieces to help you control portion sizes for rewarding during training or daily bonding.

All our orders are usually dispatched form our Melbourne warehouse the following day.

All orders are sent with Australia Post and should arrive within 2-6 days.

If your order is urgent, we do have an Express Post option available at checkout.

We currently provide free shipping on all Australian orders over $70.

We also ship to New Zealand and Singapore.

Yes, we are stocked at 250+ pet stores, health food stores, groomers and other retailers across Australia. Click here to find one closest to you.

Due to the hot weather, we usually stop shipping Yoghurt Drops from December to March.

These are usually still available at our physical retailers - you can find your nearest one here.